Kern County Community Connect

Together, Building a Safer Community Through Prevention, Preparedness & Response

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If you have questions or need assistance, please reach out to communityconnect@kerncounty.com.

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Residents

WHAT IS COMMUNITY CONNECT?

A Quick Message from
Fire Chief
Aaron
Duncan
:
A photograph of the local official (Fire Chief, Emergency Manager, etc.) promoting this Community Connect program.

The Kern County Fire Department is always looking for ways to improve the services we provide to our community. We are excited to announce that we are providing a new program that allows us to protect our residents lives and property in even more effective ways. The program is Community Connect. It is a free, secure, and easy way for our communities to provide critical information about their households to our first responders. By providing information about you or your residence that you feel is important for our emergency response personnel to know about in the unfortunate event that there is an emergency, we can ensure you and everything you care about can be better protected.

-
Fire Chief
Duncan
-

how does it work?

The number one.

Create an account

Sign in for free and get started doing your part. It just takes your email, phone number and address.

The number two.

Enter the info that matters most

Enter valuable information that can help us assist more effectively during an emergency.

The number three.

Help your Fire Department when seconds count

That’s it. Just keep us updated when things change over time so we can always be prepared.

A diagram explaining the functionality of Community Connect.

what kinds of information can i provide?

Any information you provide through Community Connect is completely voluntary and based on what you are comfortable sharing. We have made it easy for you to know what may be important by organizing your secure portal into buckets of information you can enter.

A house.

Your Property

Understanding critical information such as your residence type, whether or not you have fire sprinklers, or designated family meeting places, improves our ability to respond and make decisions during an emergency.

A family.

Your People

Let us know who is best to contact in case of an emergency. Your contacts can help us with everything from access, to how to deal with potential hazards or locate occupants. Getting in touch helps us better communicate at the time when it’s needed most.

A man in a wheelchair.

Your Needs

If you or members of your family have mobility or other types of functional needs that may require additional assistance, letting us know means we can plan accordingly and respond more quickly to those needs.

A dog and a cat. They are friends.

Your Pets

Your pets are part of the family too. We want to make sure that we are able to evacuate pets and best handle them as best we can during an incident. Tell us about any type of pet at your residence – even take a photo so we can spot them easily!

What kinds of information can I provide?

For Households
For Businesses & Public Spaces

Any information you provide through Community Connect is completely voluntary and based on what you are comfortable sharing. We have made it easy for you to know what may be important by organizing your secure portal into buckets of information you can enter.

A house.

Your Property

Understanding critical information such as your residence type, whether or not you have fire sprinklers, or designated family meeting places, improves our ability to respond and make decisions during an emergency.

A family.

Your People

Let us know who is best to contact in case of an emergency. Your contacts can help us with everything from access, to how to deal with potential hazards or locate occupants. Getting in touch helps us better communicate at the time when it’s needed most.

A man in a wheelchair.

Your Needs

If you or members of your family have mobility or other types of functional needs that may require additional assistance, letting us know means we can plan accordingly and respond more quickly to those needs.

A dog and a cat. They are friends.

Your Pets

Your pets are part of the family too. We want to make sure that we are able to evacuate pets and best handle them as best we can during an incident. Tell us about any type of pet at your residence – even take a photo so we can spot them easily!

Enable your commercial building, schools, or business property to provide your emergency plans and most critical information to your First Responders - available at a moment's notice in the event of an emergency. Stay aware and communicate with Emergency Services during an incident with an automatic direct line of communication with responders en route to your location via text message.

A house.

Your Contact Info

Enter your contact details - we'll send you a text message to open a direct line of communication to you or members of your team in the event that we are ever called to your property during an emergency.

A family.

Your Property

Keep us aware of the most important access and utility details, your fire control systems, if there are hazardous materials on-site and other key pieces of critical building information.

A man in a wheelchair.

Your People

If you or people at your facility have mobility or other types of functional needs that may require additional assistance, letting us know means we can plan accordingly and respond more quickly and effectively.

A dog and a cat. They are friends.

Your Plans

Upload images and documents outlining your plans in case of different types of emergencies. Let your First Responders know what procedures you, your staff, and your guests will be following in case of an emergency.

A lit match.

Burn Permitting Policy

In addition to Community Connect enabling your First Responders to better protect your property and family’s well-being, you can also handle all Burn Permitting within the Community Connect portal. Access, manage, and seek approval for burns within the same account you use to manage your property and its occupants.

Eastern Kern Air Pollution Control District Hazard Reduction Burn Permits

In addition to Community Connect enabling your First Responders to better protect your property and family’s well-being, residents living within Eastern Kern APCD jurisdiction can also handle all Hazard Reduction Burn Permitting within the Community Connect portal. Access, manage, and seek approval for Hazard Reduction burns within the same account you use to manage your property and its occupants.

If you have a question or need additional assistance when applying for a Burn Permit, please reach out to communityconnect@kerncounty.com.

‍

HOW DO WE SELF-REPORT COVID-19 RELATED INFO IN COMMUNITY  CONNECT?

The number one.

Log-in or create a Community Connect Account

Sign-in or create an account with Community Connect to access the new COVID-19 related information panels.

The number two.

Enter COVID Related Information

Enter valuable information that can help your First Responders keep track of COVID-19 and high-risk occupant related information.

The number three.

That's it!

Give yourself a pat on the back! You just did your part in helping First Responders be better prepared for this battle against COVID-19.

A screenshot of the Community Connect for COVID-19 portal.

WHO should self-report?

Everyone should self-report. Even if you are asymptomatic or tested negative, it is important to let First Responders know your situation. If you are high-risk or have any access and functional needs, please also self-report so that emergency services can be better prepared to help during this crisis.

A family.

Everyone

It is important for everyone to report regardless of age, health or suspicion of infection. Do your part and help your First Responders!

A friendly elderly man.

High-Risk

People who are considered high-risk from an age and health perspective or have access and functional needs should report.

A bio-hazard symbol.

COVID-19

Anyone who has tested positive, showing symptoms or has been in contact with anyone who has tested positive or has symptoms.

how secure is my data and how is it used?

Data that you provide Community Connect is secure and is used only for the purpose of better serving you during emergency situations. Your information is never used for any other purpose. All logins are password protected with bank level encryption and security. If you’re comfortable logging in to your online bank you’ll be comfortable logging in to Community Connect.

A diagram representing Community Connect security features.

Community Connect is

Safe & Secure

COMMUNITY CONNECT IN THE NEWS

COMMUNITY CONNECT 
IN THE NEWS

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If you have questions or need assistance, please reach out to communityconnect@kerncounty.com.

Residents

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