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It is the mission of the Sterling Fire Department to deliver quality emergency services with the highest level of integrity and commitment to the community. We will continue to train and will always strive to protect life and property, using aggressive modern techniques for fire suppression and life rescues. We will bediligent in our public education and inspection programs. We will protect our past and continue to be our best for the future. We will be better, faster,safer and smarter.
Sign in for free and get started doing your part. It just takes your email, phone number and address.
Enter valuable information that can help us assist more effectively during an emergency.
That’s it. Just keep us updated when things change over time so we can always be prepared.
That’s it. Just keep us updated when things change overtime so we can always be prepared.
Any information you provide through Community Connect is completely voluntary and based on what you are comfortable sharing. We have made it easy for you to know what may be important by organizing your secure portal into buckets of information you can enter.
Understanding critical information such as your residence type, whether or not you have fire sprinklers, or designated family meeting places, improves our ability to respond and make decisions during an emergency.
Let us know who is best to contact in case of an emergency. Your contacts can help us with everything from access, to how to deal with potential hazards or locate occupants. Getting in touch helps us better communicate at the time when it’s needed most.
If you or members of your family have mobility or other types of functional needs that may require additional assistance, letting us know means we can plan accordingly and respond more quickly to those needs.
Your pets are part of the family too. We want to make sure that we are able to evacuate pets and best handle them as best we can during an incident. Tell us about any type of pet at your residence – even take a photo so we can spot them easily!
Any information you provide through Community Connect is completely voluntary and based on what you are comfortable sharing. We have made it easy for you to know what may be important by organizing your secure portal into buckets of information you can enter.
Understanding critical information such as your residence type, whether or not you have fire sprinklers, or designated family meeting places, improves our ability to respond and make decisions during an emergency.
Let us know who is best to contact in case of an emergency. Your contacts can help us with everything from access, to how to deal with potential hazards or locate occupants. Getting in touch helps us better communicate at the time when it’s needed most.
If you or members of your family have mobility or other types of functional needs that may require additional assistance, letting us know means we can plan accordingly and respond more quickly to those needs.
Your pets are part of the family too. We want to make sure that we are able to evacuate pets and best handle them as best we can during an incident. Tell us about any type of pet at your residence – even take a photo so we can spot them easily!
Enable your business, school, age-care facility or other public location First Responders with critical information, valuable emergency plans and more - available at a moment's notice in the event of an incident. Stay aware with notifications from First Responders through text messages in the event they are ever dispatched to your property.
Upload images and documents outlining your plans in case of different types of emergencies. Let your First Responders know what procedures you, your staff, and your guests will be following in case of an emergency.
If you or people at your facility have mobility or other types of functional needs that may require additional assistance, letting us know means we can plan accordingly and respond more quickly and effectively.
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Keep us aware of the most important access and utility details, your fire control systems, if there are hazardous materials on-site and other key pieces of critical building information.
Enter your contact details - we'll send you a text message to inform you and/ or the members of your team in the event that we are ever called to your property during an emergency.
In addition to Community Connect enabling your First Responders to better protect your property and family’s well-being, you can also handle all Burn Permitting within the Community Connect portal. Access, manage, and seek approval for burns within the same account you use to manage your property and its occupants.
Sign-in or create an account with Community Connect to access the new COVID-19 related information panels.
Enter valuable information that can help your First Responders keep track of COVID-19 and high-risk occupant related information.
Give yourself a pat on the back! You just did your part in helping First Responders be better prepared for this battle against COVID-19.
Everyone should self-report. Even if you are asymptomatic or tested negative, it is important to let First Responders know your situation. If you are high-risk or have any access and functional needs, please also self-report so that emergency services can be better prepared to help during this crisis.
It is important for everyone to report regardless of age, health or suspicion of infection. Do your part and help your First Responders!
People who are considered high-risk from an age and health perspective or have access and functional needs should report.
Anyone who has tested positive, showing symptoms or has been in contact with anyone who has tested positive or has symptoms.
Data that you provide Community Connect is secure and is used only for the purpose of better serving you during emergency situations. Your information is never used for any other purpose. All logins are password protected with bank level encryption and security. If you’re comfortable logging in to your online bank you’ll be comfortable logging in to Community Connect.
It is the mission of the Sterling Fire Department to deliver quality emergency services with the highest level of integrity and commitment to the community. We will continue to train and will always strive to protect life and property, using aggressive modern techniques for fire suppression and life rescues. We will bediligent in our public education and inspection programs. We will protect our past and continue to be our best for the future. We will be better, faster,safer and smarter.
It is the mission of the Sterling Fire Department to deliver quality emergency services with the highest level of integrity and commitment to the community. We will continue to train and will always strive to protect life and property, using aggressive modern techniques for fire suppression and life rescues. We will bediligent in our public education and inspection programs. We will protect our past and continue to be our best for the future. We will be better, faster,safer and smarter.
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When responding to emergency incidents, the dire & EMS department utilizes the information you provide in Community Connect to better serve you. This valuable information allows us to understand your situation better and provide more targeted assistance.
The fire & EMS department will promptly notify you via email or text if an incident is reported at your address. Stay informed and receive essential updates regarding the incident response and any necessary actions that may be required.
Stay connected and well-informed through our emergency alert service. These notifications enable the department to reach the entire community, informing residents about emergency evacuations, severe weather alerts, and other critical updates that may impact your safety. Receive the information you need to stay prepared and protected.
Your emergency services agency that hosts the Community Connect program will securely be able to access your Community Connect data. Data stored in Community Connect is only accessed during an emergency at your address or a large scale disaster.
Community Connect is secured by "bank-level encryption". This means we are using 256-bit encryption that is only available to first Responders logged into the same application that they use to view calls being received from dispatch and inspection data of properties in your community.
Community Connect provides you with the ability to edit your address. Community Connect will also automatically send you periodic emails to encourage you to update your profile or account for any changes, including a change in an address or household members.
Each Community Connect profile is tied to both a specific address and a specific email address. Please use your personal email for your residential Community Connect profile and a work email to create your business Community Connect profile.
Community Connect is designed to be fully accessible and can be configured on any internet-connected device. In the event that you do need to create a Community Connect profile for someone who cannot do so themselves, there are options that may be available:
Reach out to your local Public Safety agency and discuss how you can help spread the word and how you can get involved in helping to protect your loved ones and neighbors through the program.
Community Connect limits one profile to each specific Address. This still allows each unit to have an account at apartment buildings or condo complexes. If residents receive an error message that there is already a Community Connect account for this address, take the following steps.
First Due is a leading software partner to some of North America's largest Emergency Service organizations. We're passionate about ensuring public safety agencies can take a giant leap forward in how information is used to plan for incidents, increase survivability, and derisk communities. By delivering a platform for collaboration and sharing, we are bridging the deadly information gap end-to-end, always keeping in mind the way First Responders and Emergency Managers work today.
