Vail, CO - Vail Fire and Emergency Services have been working closely with technology partner First Due to release Community Connect, an application focused on protecting residents and their property in the most effective way possible during an incident or major disaster. Community Connect is a secure, easy to use platform that allows residents to share critical information about their household in order to aid first responders and emergency service personnel to respond more efficiently and effectively; ultimately resulting in better incident outcomes.

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Community Connect is completely voluntary and residents are individually able to decide which information they are comfortable sharing. Residents simply create a profile and enter critical property and occupant information which is then made available to public safety agencies at the time of dispatch. Data provided by resident's within Community Connect is 100% secure and is used only for the purpose of better serving the resident during emergency situations.

For more information about the program and to create a profile for your household, please visit Vail Community Connect.
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About First Due

First Due is on a mission to end first responder and citizen injuries due to a lack of information. First Due is focused on providing solutions for Fire and EMS agencies and the communities they serve, all with the goal of ensuring optimal preparedness for disaster situations.

Media Contact:

Ron Kanter
Head of Growth
+1 (516) 428-4323

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About Vail Fire & EMS

Vail Fire and Emergency Services (VFES) is an all-risk fire department providing fire suppression, fire prevention, emergency medical services, technical rescue and wildland fire mitigation services. Quality emergency services are an essential component of maintaining Vail’s status as North America’s premier mountain resort community.

VFES serves a population of 5,300 year-round residents, of 20,000 guests daily. VFES responds to approximately 1950 incidents each year. In addition to service the Town of Vail, VFES responds to incidents on I-70 from mile marker 171-190 as well as incidents occurring on the surrounding White River National Forest. Vail Fire and Emergency Services (VFES) also responds to several neighborhoods that are outside the incorporated limits of the Town of Vail as well as the Vail Mountain Resort.

VFES provides and receives automatic and mutual-aid with all fire districts in Eagle County. VFES is a founding member of the Mountain Area Mutual Aid program which includes Eagle, Summit, Garfield, Pitkin, Routt, Lake and Grand counties.

Mark Novak

Fire Chief

Press & Media Kit

To see press and media assets for Vail Fire & EMS launch of Community Connect, please see the program's files & downloads page.